Propserve FAQ

Company & General Information

1. What is Propserve?

Founded in 2018, Propserve is a leading real estate advisory firm in Kolkata dedicated to providing clear, insightful, and comprehensive property solutions. We act as your trusted partner throughout your entire real estate journey.

2. Is Propserve a legally registered firm?

Yes, we are a fully RERA-registered company (Registration No: WBRERA/A/NOR/2025/000743). This ensures that every transaction we facilitate is highly secure, compliant, and strictly adheres to government regulations.

3. Do you charge any brokerage fees?

No, we do not charge any brokerage fees. At Propserve, we operate on a strict zero-brokerage model for our real estate advisory services. You get expert guidance and end-to-end support without having to worry about paying any agent commissions.

4. What makes Propserve different from other real estate consultants?

Our team brings over 20 years of cumulative experience in sales, leasing, and investments. We prioritize client-centricity, zero bias, and absolute honesty—meaning we will even recommend pausing a deal if it isn’t in your best interest.

5. Are there any hidden charges for your services?

Absolutely not. We operate on a strict 100% Transparency policy. We believe in clear communication and full disclosure at every stage, which means no hidden costs or last-minute surprises.

6. Where is Propserve located?

Our office is located on the 1st Floor of the Convergence Contact Center, Sector V, Salt Lake, Kolkata-700091.

Property & Consulting Services

7. What types of properties do you deal with?

We consult on a wide range of properties, including residential (apartments, duplexes, bungalows, villas) and commercial spaces (office spaces, retail locations, land, and pre-leased assets).

8. Which areas and cities do you operate in?

While our primary focus is Kolkata, Howrah, and Hooghly, we cover top localities including EM Bypass, New Town, Garia, Rajarhat, Lake Town, Alipore, Ballygunge, Dum Dum, Tollygunge, VIP Road, and many more.

9. Do you offer end-to-end services or just property searches?

We offer a complete, end-to-end suite of services. From the initial property search to the final closure and post-transactional needs, we are your one-stop solution.

10. Can you help me build a real estate investment portfolio?

Yes, we offer specialized Portfolio Management services tailored for High Net Worth Individuals (HNIs) and investors. We provide strategic advice to help you build a profitable portfolio, maximize returns, and mitigate risks.

Loans, Legal, & After-Sales Support

11. Do you provide assistance with home loans?

Yes! Through our strong partnerships with leading banks and financial institutions, we offer Home Loan Consultation. We help you find the most viable financing options and manage the entire documentation process for you.

12. How do you ensure the property I am buying is legally clear?

As part of our Legal Services, we assist with rigorous legal verification to ensure the property you are interested in is completely encumbrance-free before you make any financial commitment.

13. Does your service end once the property is bought?

No, our relationship extends beyond the transaction. We provide dedicated After-Sales Assistance, helping you with post-transactional needs and paperwork to ensure a seamless transition into your new property.

14. Do you offer an EMI calculator for financial planning?

Yes, we provide an easy-to-use EMI Calculator as part of our value-added services to help you estimate your monthly payments and plan your property budget effectively.

NRI & Specialized Value-Added Services

15. I am an NRI. How can Propserve help me buy property in India?

We offer dedicated NRI Services designed to make investing in Indian real estate simple and secure. We handle all legal and documentation requirements remotely, giving you complete peace of mind from anywhere in the world.

16. Do you provide Vastu consultation?

Yes, to help make your property truly yours and align with your lifestyle, we offer professional Vastu Consultation as a value-added service.

17. Can you help with the interior design of my new home?

Absolutely. We can connect you with our trusted partners for Interior Design & Decoration, ensuring your new space is beautifully finished and ready for you to move in.

Our Values & Contact Information

18. What does your “100% Transparency” policy actually mean?

It means what you see is what you get. We provide full disclosure regarding property details, legalities, and costs at every stage of the process, completely eliminating ambiguity from real estate.

19. What does it mean that you offer “unbiased” advice?

It means our advice is strictly focused on your unique needs. We are not biased toward any specific developer; our ultimate goal is finding the perfect, most profitable fit for you.

20. How can I schedule a consultation with Propserve?

You can reach us by phone at +91 94324 94764, email us at support@propserve.in, or use the “Contact Us” buttons on our website. You can also connect with us on WhatsApp, LinkedIn, Facebook, Instagram, and YouTube.

Compare listings

Compare